No power
A power cut, a safety switch that keeps tripping or a circuit that has stopped working. We look for the cause and, where possible, make the faulty part safe.
No power, a water leak or urgent damage? Send us a WhatsApp message. We’ll talk through the problem and see how we can help.
First, we talk through the problem and check whether we can help safely.
A power cut, a safety switch that keeps tripping or a circuit that has stopped working. We look for the cause and, where possible, make the faulty part safe.
We look for the leak and try to safely shut off the water or contain the problem.
We check the situation and whether the basement can be pumped out safely. What we can do depends on the cause and how much water there is.
We can discuss a fallen tree or other urgent damage and check whether it is safe for us to help.
Is the inverter showing an error, producing less power than usual or not working? We’ll check the problem and see how to make the system safe. A full repair may need another visit.
Is there a warning, has the battery stopped working, or is the backup not working? We’ll check the system. A full repair may need another visit.
Has charging stopped, is there an error, or has a circuit stopped working? We’ll look for the cause and make it safe where possible.
Tell us briefly what has happened. We’ll let you know if we can help.
On the first visit, we look for the problem, find out what is causing it and make it safe where possible. A full repair or replacement is not included automatically and may need another visit.
For example, a faulty outdoor light may cause the safety switch to trip. We may disconnect the light safely and make that circuit safe. If the rest of the installation is safe, you may be able to use it again. Repairing or replacing the light can be arranged separately.
We will not turn equipment back on if it would be unsafe. What we can do depends on what we find on site.
Our hourly rates, travel fees and information about VAT and materials are on a separate page.
Include your phone number and location. For the quickest reply, message us on WhatsApp.
If someone is in danger, there is a fire, or people or traffic are at immediate risk, call 112.
We’ll contact you to discuss the problem and our availability. Sending this form does not guarantee an immediate visit.